![]() Please be aware that the Original Bogg Bags are large and considered an oversized item.The shoe box needs to be in original sellable condition. If you fail to follow these directions, we will not be able to accept the return and won’t issue a refund. Also, please don’t treat the shoe box as the shipping box wrap it in brown paper (however please do not tape the brown paper to the shoe box as this damages the shoe box) or put it in another box before you return it. We need the original shoe box back if you’re returning a pair of shoes or boots.For your protection, we advise that you use a trackable shipping method to send us your return.Our packaging is reusable! Feel free to return the product in the same package we used to send it to you.You do not need prior authorization to send back an item for a return and you can use the shipping carrier of your choice.Customers are responsible for paying return shipping charges to return products to us, whether they are the wrong size, color, or any other reason. Per our Return Policy, return postage is not prepaid, nor do we provide prepaid return labels for your order unless the item was deemed a mistake by Eagle Eye Outfitters or damaged during transit.Please make sure that the item(s) you wish to return and our Return Form is included with your return shipment. Please note, if we are notified after 7 business days of the order receipt, we will not be able to validate the error.įor additional order questions, check our our Order FAQs.Please email us at with pictures to help expedite the process.We must be notified within 7 business days of the receipt of the order with proof of the error.If you happened to receive your order and something was missing, or there is an error with one of products you ordered and received: We are human and occasional errors can occur. If FINAL SALE items are mailed back without prior manager approval, you will be required to pay shipping to return the item(s) to your address or forfeit the product. ALL SALES ARE FINAL WHEN ITEM(S) ARE PURCHASED AT 51% OFF OR MORE ORIGINAL MSRP.Gift Cards (They will also not be replaced if lost, stolen, or used without authorization.).For in-store pickups, the return policy deadline begins on the date you purchase, not when you pickup. Shipping charges are not refundable for any reason on returns. Refunds are only given in the original form of payment (including debit cards & gift cards). Returned frames must be in sellable condition and in the original case and box (sellable condition is the exact condition you received the item). Sunglass Policy - There is a 30-day return policy on all sunglass purchases made online. Shoebox needs to be in original condition.devoid of any stains, scuffs, tears, or mysterious smells.If you would like a brand specific size chart or have sizing questions on a specific product please dont hesitate to chat with us.If you are not happy with your purchase, you can return most items for a refund within 60 days of purchase as long as it is still in “sellable condition.” Merchandise must be in original purchase condition to be eligible for refund. This is a standard US Apparel & Footwear Size Chart
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